Welcome to Karuna Nidhan. We are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains in comprehensive detail how we collect, use, protect, and safeguard your data when you use our animal rescue application and services.
1. Information We Collect
1.1 Personal Information
We collect the following types of personal information to provide and improve our services:
Identity Information: Name, username, and date of birth for account creation and verification
Contact Details: Email address, phone number, and mailing address for communication purposes
Account Credentials: Username, password (encrypted), and security questions for account access
Profile Information: Profile picture, bio, role (reporter, NGO, volunteer), and preferences
Location Data: Precise or approximate location when you use location-based features for rescue operations
Organization Information: For NGOs and volunteers, registration documents, certifications, and organizational details
1.2 Camera and Media Access
How We Use Your Camera and Photos
Our application requests access to your device's camera and photo library for legitimate rescue operation purposes:
Photo Capture for Reports: To document animal conditions, injuries, and circumstances requiring rescue intervention
Profile Pictures: To allow users, NGOs, and volunteers to personalize their accounts
Documentation: To maintain records of rescue progress, treatment provided, and outcomes
Visual Verification: To verify the authenticity of reports and circumstances described by users
Evidence Collection: To document situations requiring attention from authorities or rescue teams
Critical Information About Camera and Photo Usage:
Explicit Permission Required: The app requests camera access only when you attempt to use camera features
No Background Access: We never access your camera or photos in the background
Secure Photo Storage: All photos are encrypted using TLS 1.3 protocol and AES-256 encryption
User Control: You have complete control over which photos are submitted
No Facial Recognition: We do not use facial recognition technology
Deletion Rights: You can request deletion of any photos you've uploaded at any time
1.3 Technical and Usage Information
We automatically collect certain technical information to maintain, protect, and improve our services:
Network Information: IP address, browser type and version, internet service provider
Usage Data: App features used, screens viewed, actions taken, time spent on different sections
Performance Data: App crashes, error logs, response times, and diagnostic information
1.4 Communication and Interaction Data
Messages: Communications between users, NGOs, and volunteers regarding rescue operations
Reports and Updates: Content of rescue reports, status updates, and case notes
Feedback and Support: Your inquiries, feedback, complaints, and support requests
2. How We Use Your Information
We use the collected information for the following legitimate purposes:
Service Provision: To provide, operate, maintain, and improve our animal rescue platform
Report Processing: To process, assign, track, and manage rescue reports from submission to resolution
User Authentication: To verify your identity and maintain account security
Communication: To send you notifications about rescue operations and updates
Matching and Assignment: To match rescue reports with appropriate NGOs and volunteers
Safety and Security: To detect, prevent, and address fraud, abuse, and security threats
Legal Compliance: To comply with legal obligations and enforce our terms of service
Child Safety: To detect, report, and prevent child sexual abuse material (CSAM)
3. Child Safety and CSAM Prevention
Our Absolute Commitment to Child Safety
Karuna Nidhan maintains zero tolerance for Child Sexual Abuse Material (CSAM). We employ comprehensive technical, operational, and legal measures to prevent, detect, and eliminate CSAM from our platform.
3.1 What is CSAM?
Child Sexual Abuse Material refers to any visual depiction of sexually explicit conduct involving a minor. Every piece of CSAM represents real abuse, trauma, and exploitation of an actual child victim.
3.2 Our CSAM Prevention Measures
Automated Scanning: All uploaded images are automatically scanned using hash-matching technology and ML-based classifiers
Human Review: Trained content moderators review flagged content following strict protocols
Immediate Removal: Any confirmed CSAM is removed within minutes of detection
Account Termination: Permanent ban for users who upload or distribute CSAM
Law Enforcement Notification: Immediate reporting to NCMEC and relevant authorities
3.3 User Responsibilities and Reporting
If You Encounter Suspected CSAM:
Do not download, share, or forward the content. Report it immediately:
In-App Reporting: Use the "Report" button and select "Child Exploitation/CSAM"
If you wish to permanently delete your account and all associated data, submit a deletion request below. We will process your request within 30 days.
Important Notice: Account deletion is permanent and irreversible. All your data will be permanently removed and cannot be recovered.
7. Children's Privacy
Our service is not directed to children under 13. If you believe your child has provided us with personal information, please contact us at ezioauditore.as12.as@gmail.com
8. Data Retention
We retain your personal information only as long as necessary:
Account Information: Retained while active and for 90 days after deletion
Rescue Reports: Retained for 7 years for legal compliance
Communication Records: Retained for 3 years
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by email or through the application.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
We will respond to your inquiry within a reasonable timeframe, typically within 30 days for standard requests and within 72 hours for urgent safety or CSAM-related matters.